New host in Brisbane, Australia
I'm a new host in Brisbane, Australia. 4 days ago, I was able to register my house as a host. I was able to establish contact with the call center. during that initial contact, I was able to convey it was _IMPOSSIBLE_ for me to register my banking details, despite trying four different australian bank accounts. problem is the booking.com system allowers users to search for the name of their bank, then provides a pre-selected list of BSB numbers to use. None of the BSB numbers nominated match any of the BSB numbers for my bak accounts. this was conveyed to the call center and submitted in a form on the booking.com website. for the life of my I cannot find a phone number to call, or a form to submit my complaint on. there is no live chat feature to chat with staff. I can't describe the frustration this creates in polite terms, it is an extreme level of corporate incompetence to create this problem and not resolve it quickly. A truly bizarre problem. since then I've received 2 bookings, one that subsequently needed to cancel, another that has arrived at my house and is staying. obviously booking.com needs to make payment to me. obviously I need to establish contact with booking.com at moment, booking.com is behaving like a corporate fraudster, taking payment from customers and making it impossible to transfer payments to suppliers. Any company conducting business like this should be shut down, fined, forced to fix their conduct. I truly want to believe this is just a glitch as a new host. Can someone provide a working phone number to contact booking.com support? (I'm in australia, but at this point, any international number is better than nothing) is there a link on the booking.com website to request live chat with staff? Is there a link on the booking.com website to submit a query that will actually receive a response from staff? I find this situaton truly bizarre.