We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



No Show

All the reservations I receive (which are a lot) the guest never reply to my messages and they do not show up. Booking does not let me see their credit card details because I am new on this platform.

5 Replies

Prime Apartments

Are you collecting the payments from the guests upon arrival? 

14 days ago
Maria Eugenia …

Yes, I am collecting the payments from guests upon arrival because Booking does not allow me to see the credit card details of guests.

14 days ago


Hi Maria


The best and quickest way is get yourself verified and apply for Payments By Booking, so that all guests prepay BdC at checkout when booking.


If verify location by post is not going to work, pick up the phone and call BdC Support to do alternative verification, do not take no for an answer.


This will put a stop to the messers.


Should BdC give excuse to not let you use Payments By Booking, simply say you have no other way of doing prepay, and will go to Expedia if they do not .

Dont take no for an answer.


Taking prepayment and deposit directly :


payrexx.com, stripe.com

Partner  Offers : https://sumup.ie/bookingie/





Kind Regards,

Be Safe, Be Well


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8 days ago
Maria Eugenia …

Thank you very much for taking your time and sharing this with me! I will do as you say!!!

6 days ago