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No Shows

When can I declare a guest as a no show? 


Can I change the booking requirements to pay upfront before the booking is confirmed. I have lots of booking who promise to pay on arrival or EFT but end up not showing - but says I cannot cancel the booking.


Is it normal that you have no shows I have had two so far and it a bit disheartening when you sitting around waiting for them to arrive . Send them messages and they don't even have the decency to say they cancelled or send message saying they not coming .

Whats wrong with these people . I only listed a few days ago and new to this , but it is not a good start .