We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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Not able to finalise my registration due to "It looks like there’s something wrong with the pin on the map." error.

Hi There. I am running in circles, and I am not able to finalise my registration due to "It looks like there’s something wrong with the pin on the map." error. What I see in a partner help, it is recommended to send Google Maps property coordinates to Booking using Extranet "Inbox". Since my registration wasn't completed yet, I am not able to access the Inbox again. Please advise on how to proceed on the pin fix and registration finalisation.

On the Extranet, all I can see is a message "Continue your registration. Welcome back!".

In the Pulse App, on the tab /More/Help I can see message "Your account must have at least one property to contact Customer Support. See help to learn more". :))))

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