We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Not bookable

I have Booking integrated into channel manager, and in FantasticStay, it shows that my listings are published, though when I come to my account it shows not bookable. What should I do?

1 Replies



Consult your CM provider help team and online documentation first.

As the CM manages all availability.


BdC will not support a 3rd party CM

5 months ago