This is not Right !
This is not right ! Real estate company (not agency) declared and installed, working under principal (establishment in our name) or under monthly invoice (with name of the owner). We have been working with Booking for 3 years, between 12 and 15 k€ of annual income for them, always paid since they are the ones who collect customers. Never a problem, a payment incident. Average between 8.7 and 9.7 out of 12 establishments. For explain the context.
A new owner contacts us. It is Morocco, it is "different" and by some aspects, "complicated". With this owner, BEFORE working with and possibly taking back his account, on a simple phone call we learn that this owner is in default of payment (a consequent sum). We refuse to work with it.
The week goes by, we take back four apartments. Problem with Booking, not to say who , what, how.... we are asked to wait by talking about 4 to 5 days. My wife takes back 3 apartments in the same village, always standard, with papers, operating authorization, certif security... Same thing, no sign up. It’s been 12 days, x phone calls.... In fact, they have us associated with the owner’s account and literally "blacklisted"!!! only with 1 phone call, for check there is no problem. We have problem with this owner because i insult him because he don't pay his debt !!!! It is impossible to speak with a "superior", we know the schemes and things outside the legal framework, but there, without mercy, without respect, even outside of us, housewives, drivers, taxi.... And the irony of the story? Because of their ban, we bombed Airbnb, Expédia, Tui Villa, Abritel.... Incredible
Rellay, sincerely, be careful with Booking.. don't try to work long term or try to create something !
(there is a topic "just joined booking", for say !!!)