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1
Pippa Shirley

Occupancy Numbers Incorrect

Hi sorry new to this.  I have added my occupancy numbers in the areas that booking.com have told me I should i.e 2 adults and 2 children and set rates for children as told to, however, when you try and book my property it will only let you book for 2 adults, when you add 2 children it says there are no available dates although there are.  Any advice gratefully received please.  (I have tried to go to inbox to message booking.com, but there is not way of creating a message to do that in there :()

 

Thank you very much in advance.

11
BrookAve

 

see method below, and best to phone so that can review setup

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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