We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Occupancy showing 6 adults + 3 children

Hi there

I am new to booking.com and have occupancy showing 6 adults and 3 children.  The property can hold 6 guests maximum, unless it is a baby (with cot).  I have updated property tab many times, but cannot get the child occupancy to change.

Help please.


1 Replies

M Adamopoulou

Hi, Shay and welcome to the Partner Community.

You can edit your occupancy policies under your Property tab...click on Policies and find extra bed and cot option...there you can edit your bed options.

If you cannot find it call your local booking.com office and ask them to support you.

Best wishes.



9 months ago