We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Oooops ! The journey could not be saved !!

It doesn't save my journey....

It's happening to many people

I have already asked but no one from Booking.com is replying....

 

+2
9 Replies
99 Views

10
M Adamopoulou

Dear Stefano Sorry, what do you mean your journey is not saved???

1 year ago
8
fluff

I think he means Hotel/Flight/+? package. I recently had the same problem, was going to book flight and hotel together for a short trip and had the same result.

Hotel alone was OK but had to book the flights elsewhere, fortunately didn't need to pay any extra. So much for Genius customer...

 ROFL

1 year ago
1
Stefano Fregnani

Nah.... as a host Booking gives you the chance to add the journey direction from the nearest airport to your place.....

i have entered the details 5 times and 5 times when you click SAVE a message comes up saying " Oooops ! The journey could not be saved !! " by the Booking.com Admin.....

I know it has happened to other people as I saw many messages on this forum like this one but no answers to sort the issue out....

1 year ago
8
fluff

Ahhhhhh, OK.

As 99% of our guests (indeed our entire area) arrive to us by mini-bus or taxi we only give details for those. I haven't tried entering full directions.

1 year ago
1
Helen Sandwell

Same here tried adding the direction via Car from our nearest Hotel and no matter how many sections I put in it would never save with the same Ooops! message. Very poor, it gives you absolutely no feedback where the error might be - if any! Gave up trying to create one in the end after spending about 30 minutes trying! 

1 year ago
1
Stefano Fregnani

Likewise, completely gave up.....

Unprofessional me thinks.....

1 year ago
4
Janefryer

Same for my friend.  He emailed admin who told him not to worry about entering the details. Obviously a blip on their system

1 year ago
1
Nico Iv

I have the same.  With all the apartments.  And this has been happening for at least three weeks already.  I wrote, called.  I was told that the problem is known and they are working on it.  And this is all for now ..

1 year ago