Hi, how can I confirm the location if this is my secondary place and my main residence is in another country. There is currently nobody at the rental place and
I have not received the letter confirming my address. It was mailed on March 18. Please mail another letter asap or advise of what I should do next. Thank you
Hello there Francesco Laurentino ,
I'm afraid you will sorely struggle to get Booking.com to allow you to cancel a reservation due to overbooking. Take a look at this link to their Knowledge Base: /en-gb/help/reservations/can-bookingcom-help-me-overbooking
You will need to still honor the booking unfortunately.
Best of luck!