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overestimating number of persons in room

We are new to booking.com and mistakenly assigned more persons than possible to a room. 

The reservation i a month away. 

How do we cancel this reservation. 

1 Replies

9
M Adamopoulou

Hi! G Anozia and welcome to the forum.
Sorry to hear about your struggles. I would suggest that you inform both BDC sending them a message request explaining to them your situation. Also request very politely from guests to cancel reservation. Please check this out for better information.
/en-gb/help/reservations/can-i-cancel-reservation
Wish you luck...

3 months ago