1

Owner

Hi,

Just few days ago I opened new destination. Now we have 3 in booking.com. We started to get bookings immediately but the system don't allow customers to book "non refundable" rate. Now I had to close all days to avoid more booking with standard rate because customers are asking why they cannot choose the lower rate.

Best regards

 

Petri

 

3 Replies
11 Views

9
Sharonpowney

Sounds like you haven't set up the non refundable rate in the new property.

Check this using Rates, Calendar - open in List View and open on left to see rates that are available for the property.

-1
1 month ago
1
Messner

Yes I have set up the non refundable rate.

1 month ago
9
Sharonpowney

This is partner forum not helpdesk.  Sounds like you need to contact them.

1 month ago