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Profile picture for user matilda.peakmanagement.co.za m
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Partner Screening

I just joined Booking.com and I filled in the for on the home page where it asks for information to complete a partner screening. I have completed this form 3 times now and it keep asking me to fill it in. Apparently from what I understand, this needs to be completed so that they can send me a form with a confirmation code on to submit. I have done this for the first time on Monday, 18 November and I still have not received the confirmation code and the portal is still asking me to "fill in the form". I already have 1 confirmed booking, but I am afraid if this is not resolved that either my listing will be removed or the booking will fail somehow. How can I resolve this? 


Profile picture for user bookings.isleofwightvacations.com i
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Isle of Wight … 2 years ago

I have several properties on Booking.com. I did partner screening a few days ago - not seen before, could be a new thing. Now it's showing up on another property. Seems we have to do it for every property, rather than just once for our group account.

 

I suggest you send a message to Booking.com via your Extranet. Go to Inbox > Booking.com messages and at the bottom of the right hand column is a link to Contact Us

Profile picture for user matilda.peakmanagement.co.za m
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Matilda Venter 2 years ago

Thank you Isle of Wight, I will try to contact them directly.