We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Payment comision

Hi, i’m new on booking. I need to pay the commission and I receive the amount that I have to pay but I don’t know where I have to pay it. Please contact me, i’m in Colombia. Thanks

2 Replies

Communities Team

Hi there, sorry to see you haven't had a reply from a fellow partner. Here is an article from our Knowledge Base that should answer your question. Best of luck!

2 years ago

I'm new and I do not know how the Booking commission is paid. Will I be charged to the credit card or should I pay on the other SIDE?

1 year ago