People booked the property but did not show up
I joined booking.com recently. I got few bookings out of which a couple of families did not show up though they had confirmed their bookings. Some other families wanted to book the property on those days but since it had already been booked on Booking.com, those families were unable to book.
Due to such instances i lost out on bookings by being unable to give the property to families that really wanted to stay.
Is it possible to deduct money from those people who did not show up without cancelling their bookings on time?