We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Pin

Hi,

Booking sent an email saying they had sent a letter in the post to my address with a Pin.

I have never received this letter and can't get through to them on the 'phone without putting in the Pin which I don't have.

3 Replies
23 Views

9
Sharonpowney

You can message the booking.com help team using the Inbox icon on Extranet.

+1
5 months ago
1
susan crolla

I've already done that several times.

They sent me here.

5 months ago
9
Sharonpowney

This is the partner forum for discussing issues, we cannot help with a verification code.

5 months ago