We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.





I’m Khusrav Nazriev, i want to ask you about booking I registered here a resort which name is Saturn ID: ***

i want to change location i do everyone Tajikistan but it shows me  India how can i fixed it and do it Tajikista ? Thank you 

1 Replies



Hi Khusrav Nazriev


Topic: Incorrect GPS Location on listing.


It sounds like integrated map feature is showing the property in wrong GPS location.


The best way to deal with this is :

  • Open https://maps.google.com
  • Pin the correct location
  • Save the Pin location URL - copy  to clipboard.
  • Now open a message to Booking Support Team
  • Paste in the pin location URL.


You can find the contact us options via this updated guide :

April 2020 - Extranet Partner Support Phone number, has moved


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6 months ago