Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

Problem about sending mu identity card

I have just joined Booking.com, but I can't send my identity card, because my computer camera doesn't work, I don't know why.

Can you please help me to resolve this problem, because I would like to rent my house right now on Booking.com, but it's not possible for me to finish my registration at the moment.

Thank's

Dominique Laganne


9
Sharonpowney

Have you tried taking a photo on your phone then loading onto computer (easy to attach to email on phone then download on computer), then uploading to booking.com?

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

11
BrookAve

 

Hi

use your smart phone instead or a friends' if by some miracle you dont own one.

well worth getting one, even second hand, to use the pulse app for notifications.

 

Kind Regards