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Problem about sending mu identity card

I have just joined, but I can't send my identity card, because my computer camera doesn't work, I don't know why.

Can you please help me to resolve this problem, because I would like to rent my house right now on, but it's not possible for me to finish my registration at the moment.


Dominique Laganne

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Sharonpowney 2 years ago

Have you tried taking a photo on your phone then loading onto computer (easy to attach to email on phone then download on computer), then uploading to

Contact help team using Inbox icon on Extranet (Option messages) or give them a call see link for local phone numbers.

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BrookAve 2 years ago



use your smart phone instead or a friends' if by some miracle you dont own one.

well worth getting one, even second hand, to use the pulse app for notifications.


Kind Regards