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Problems with Booking.com

I have to question integrity of the people at booking.com. They put my property live without my permission, confirm guest without my knowledge or consent. It is very stressful to get them to correct their mistake and have the audacity to want to hold me responsible for their mistake. Booking.com you need more professionalism.

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11 Replies

5
Blagoje Supic

On booking.com guest dont need your consent to book your place on open dates on your calendar. But to put your property live without your permission ?!?

1 year ago
2
Jkangarloo

As Blagoje said, bdc doesn't need your permission to book guests, and once booked you are obligated to accomodate them or find them alternate accommodation (or you can try requesting cancellation). Putting the property live without your permission seems fishy, though. I'd get in touch with your bdc rep.

1 year ago
1
Hoteljagannath

Sir,

Previously our property was handle by third party i;e, through some agent,now we require to directly start the contract,what is the procedure,because while making entry its showing already listed,waiting for confirmation,some odd messages,please do the needful.

1 year ago
1
Ajp

I have had NOTHING BUT TROUBLE with my listing since June 2017, talked at length with Amsterdam, London & Athens, the latter is a joke, PROMISES, LIES AND NO SERVICE

AVOID THEM AT ALL COSTS

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1 year ago
1
Ajp

JOINED BOOKING.com MAY 2017 Nothing but trouble with Greek Listing. NOW June 7th 2018

Promises from Amsterdam to Help and London NOBODY especially the Greek Office in Athens does anything to help

No Problems whatsoever with Trip adviser and AirB&B So we will have to close it down

1 year ago
1
Coull1

Why has booking.com not sent emails to my 3 guests this week to allow them to review my property? How long does it take

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1 year ago
1
Ajp

THIS WEEK , I HAD MESSAGES Your client has cancelled But they did not They paid deposits etc ALL WAS OK,

The clients had messages WE HAD CANCELLED !!!!! WE DID NOT

What the hell goes on with this Company they did NOTHING BUT DAMAGE TO MY BUSINESS.

I AM THROUGH WITH THIs COWBOY OUT FIT, LONDON ADVICE WAS OK AMSTERDAM WAS OK ATHENS THE THE PITS NEVER AGAIN DON'T TRUST BOOKING .COM WITH YOUR LISTING

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1 year ago
1
Jo Horstead

Utter rubbish website. I have tried 3x to list a property & I'm going round in circles! I'm now locked out due to confusion over which verification code was the correct one & booking.crap want to POST a new code to me!!?? Yay I'm in Jamaica... We don't have a postman so how the hell you gonna do that!! Sort it out ***!! AIRBNB ALL THE WAY!!!

11 months ago
1
Cawestenberg

I have the same problems. My listing went online without my aproval. And the price was the basic price and not the high season price, so reservations came emediatly. I canceled everything asap. Now they charge me for having to replace the client!!! They dont get my money! Not a penny! It is crooking not booking..

10 months ago
1
Ajp

All this season Just Used TRIP ADVISOR & AIRBNB NOT 1 PROBLEM So you Know what to do

10 months ago
1
Aggelos Stath

ha ha... 3YEARS trying to fix my hotel's misspelled name.... lies lies lies...several times

bored... they just lie to me(bla bla sorry etc,,) and they pretend to fix.. but every time make a new error.. last time they had left a quote(") in a word of the name for 6 months... when again asked for correction last week... they removed the translation in Greek and left only the English

my property my name ... they are obligated to respect that! none can name me!

they do it on purpose ... no more lies.. they sacks

they think that are alone in the throne...

10 months ago