We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



property description and address

When I added my property on the site, booking automatic switched to the wrong city and its description is also incorrect.

I would like to have that fixed. It has been a hussle to try to figure things out on the site where no number can be found to take me to customer service.

Thank you,


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