Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Rates for 1 person

Hello, How do I correct the rate for one guest staying in the twin room? Best regards Henriette



Hi Henriette


Please elaborate more about your room setup, like are you only charging per room , or by occupancy.



Your partner profile is missing your property listing link, please add it so we can review. help us help you by doing so.

How & Why Add your Listing to your Partner Community Profile


Are you trying to make the room cost cheaper if its booked for one person?


Search for occupancy based rates . or phone BdC Support 


If you just want to do a partial refund for a prepaid rate on a twin room chosen by the Guest. It would be simpler to just directly :  

  • Offer credit for services for the value of the difference while they stay.
  • Offer a cashback refund on check -in etc.
  • plenty of ways to offer it on arrival in many forms.


If it was prepaid to BdC on your behalf i.e Paymertns by BdC , then you could try message support to alter the cost and say please partially refund this amount to the guest.


Extranet > Inbox > booking Messages, click See Contact options.

Topic : Reservations 

Subtopic Modification

Please do partial refund to guest of x amount for booking X, which is still valid. Due to single occupancy.


Kind Regards

Contact BdC- Location of Partner Only Phone number and Message methods