Hi I need advice. I had set up my account. But not my banking side. To receive funds. Due to the pandemic I was forced to take in a roommate and I believed I had cancelled all. My account dates. Apparently not. Then I get an email says that a cancelled reservation hasn’t received funds. Which I never received to begin with since my bank info wasn’t even up. Anyone know what to do with this? I don’t want a traveler out of money but my business is shut down now so I am in a pickle how do I refund for something I never received? Help!
You have posted this on the partner forum so we cannot help with a refund. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
I recently joined this site, in mid-july, but I cannot find a way to pay the invoice using the app. Is there an email I can write to regarding this issue?
Hi, For the last few months, I could not contact booking.com with any mobile phone : the bip option doesn't wok (press 1 or 2 ou 3...). I Tried with an Iphone
Hi I need advice. I had set up my account. But not my banking side. To receive funds. Due to the pandemic I was forced to take in a roommate and I believed I had cancelled all. My account dates. Apparently not. Then I get an email says that a cancelled reservation hasn’t received funds. Which I never received to begin with since my bank info wasn’t even up. Anyone know what to do with this? I don’t want a traveler out of money but my business is shut down now so I am in a pickle how do I refund for something I never received? Help!
You have posted this on the partner forum so we cannot help with a refund. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us