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registration problems

our registration for a new property is 100% completed and it is still under review from October 2019, over 2 months. how can i know what is the problem and how can i contact


Hi Gaby, That does seem unusual. It would be best to contact support by phone and queue for an advisor.

Note: you may have to queue for sometime, 20-30 minutes. but its worth it in the end.


To find your local Contact Us number :  

  1. Goto admin portal
  2. click on Inbox , then messages
  3.  On right pane under Contact Us, click to expand it down and open out, there you will see the phone number.


Kind Regards