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Reservation

Hi 

I have just recently joined booking.com. I just received my first booking for July 2021. I wasn't expecting to get bookings so far in advance and I hadn't closed off those dates. What can I do about it now. If I cancel that reservation, does it cost me anything.

Sorry about this, but it is all new to me and I am still learning how to use this site.


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Sharonpowney 3 years ago

Totally understand, it can be scary when you first start and suddenly get bookings when you don't expect them.  You can't cancel a booking yourself, the guest needs to do it.  Message them and explain.  Do some research so you can offer them an alternative so they are more inclined to Cancel and then book somewhere else.

You can ask Booking.com to relocate but they will charge for this.

Don't forget to Close those dates you don't want to book ! You can use a Bulk edit in Rates, Calendar