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Today 8th Sept. 4 of our hotel room was emty. But guest cannot make reservation. I couldn't understand why the guest see the hotel is full today.

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Sharonpowney 1 year ago

To check your setup Open Rates & Availability, Calendar - use List view.  Dates should be in Green if available.  If not look at if Open/Closed, rooms available, Rates set.  

Do you allow same day viewing?

This is partner forum not helpdesk.

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M Adamopoulou 1 year ago

You can also call your local BDC office and ask them to check your calendar.

Wish you well.