1

Reservation not available after calendar updates

Good morning,

 

i just have updated my bed and breakfast on Booking https://www.booking.com/hotel/it/the-view-matera.it.html (2 weeks ago). Without changing anything to my fisrt update on calendar and availability, i found all the days closed automatically by Booking and even if i have changed it again (and calendar is correctly updated) my structure is still unavailable on booking for all the dates..

How can i fix this problem? (i can't receive any reservation if my structure isn't available on the platform)

 

Thanks

Claudio Venezia

5 Replies
77 Views

10
M Adamopoulou

Hi Claudio,

Your place is fantastic with a magnificent view...I made a search for 2 nights in Feb and your place is bookable...

 

9 months ago
1
Claudio Venezia

Thanks! I couldn't see it bookable (probably because of cookies). I had two reservations and both canceled after 1 week. Could it be because i haven't received yet the letter with the confirmation code from Booking?

 

Thanks

9 months ago
10
M Adamopoulou

Please have in mind that you can edit your Profile in Community...add photo add your property link...

9 months ago
10
M Adamopoulou

As far as I know you cannot receive reservations before your property is verified.

Wish you great guests.

9 months ago
B.
Community Admin

Dear Claudio Venezia! Thanks for posting in the Community!

 

We've checked the link you shared and can see that your property is available for reservations on the website.

While searching for your property on website, please keep in mind the restrictions you might have set up in the calendar.

Also, if you just registered, it is not possible yet to find your property by its name, you need to select your location in the Search box.

 

Best regards!

9 months ago