Reservation not valid
I do not agree for a reservation for 5 people (2 adults and 3 children). It is indicated well in the conditions that we can welcome 2 children maximum in the apartment this one is too small. I sent several messages (in English and Russian) to the person and a demand(request) of free of charge cancellation by explaining why but I stay without answer from him/her. You can tell me how to cancel this reservation which does not suit to me.
In advance thank you,