We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




How do I do cancellation if the client wanted to cancel , he sent me by message that he requested that and I should accept it on the application but I can't see where it how to accept. 

Please help Its my first day in booking. Com

1 Replies


By message is not an acceptable method.

Customer must actually make the cancellation first. According to your cancellation policies you may then grant, refuse, charge or whatever.


1 year ago