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Scammers

Got a booking from ****** from Russia.  No show.  Contact on Whatsup.  Blocked me.  Question.  What gain is there for a guest to book and not show?

Another booking.  ******* from Switserland. No show.  Phone number  not functional.

This do not happen on Tripadvisor and AirBnb

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3 Replies
28 Views

9
Sharonpowney

I asked myself the same question when I got my first no show.  Unfortunately some people book multiple rooms and just see which one they want when they get there.  No consideration for the hotelier.  If you can switch to having booking.com processing your payments then that totally stopped it for me, because the guest is charged even if they don't show.  

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5 months ago
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Roux Gerber

That is what I want bit how do I do it?  There is a message that I do not qualify for prepayments.

I also do not understand why we cannot name and shame these guests.  This is a partner group.

5 months ago