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Sending HTML formatted texts to guest's email address?

Hi all,

I am wondering about sending HTML formatted texts to guest's email addresses ending with guest.booking.com. There does not seem to be any information on the forums or in the help section about this. I have a channel manager that sends out automatic email schedule but in HTML formatted texts only.

How will the guests see the content?

Does this mean I have to send it manually or use the scheduler provided in the pulse app or the extranet?

Thanks heaps

2 Replies
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Thuild - Your …

Dear Mark,

I have tested this with one of my guests and you can send anything in any format as an e-mail because that is just a routing address for their registered e-mail with BDC.

They will get the same thing you send them.

My PMS also has automatic e-mails that are being sent to them. Fortunately they are in TXT format only to ensure that everyone gets it correctly. Because some company e-mail addresses will not allow the employee to receive HTML format. So be careful with business bookings.

Best regards,

Zsolt - www.thuild.com

2 years ago
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Markwienands

Ahh that's a very good point. I think I will stick to unformatted texts if possible.

2 years ago