We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



"Set the timing for your promotion" button keeps popping up



I've tried to set up the promotion but the last section which is "Set the timing for your promotion" keeps ticking even though I un-clicked it but it keeps coming back. Therefore, our room rate keeps showing the bar rate instead of promotion rate. 


Could someone explain me why ? and how to fix this ? 


1 Replies


Yes there is a bug which is really irritating! One way to get round it is to igore them one at a time. so do one or two and go to the home. but you will need to do this multiple times if you have a backlog of around 16 like i had!

2 years ago