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Setting up beds in a dorm room

I'm finding the page to set up room type difficult and not intuitive at all. Can someone please help me? I have a 10 bed dormitory that I'm trying to list per bed. When I select "Bed in a Dorm Room" it actually isn't showing up as more than 1 person can book - as in, if two people try to book, it says on the website that this "room" can only host 1 person. When I select "Dorm Room" sometimes it shows that 1 person is booking for all 10 beds in the room when that is not actually the case. I don't know whether that is a glitch, but it's frustrating to me. The articles on the issue appear helpful, but actually on the website to set up dorm type, it is not. 

3 Replies

7
Aaltje B.

You are right. It is not an easy to set up setting and I don't think it does exist.

Please ask the help team and ask for experienced staff for this specific topic. Hope that helps.

BDC should speed it up a little since I hear too many complaints.

Hope this will encourage you to keep trying BDC help desk or contact via same page.

I know it is annoying and it is not perfect yet, but who knows it will be soon.

Greetings

Aaltje B.

3 months ago
1
Abcdeyves

Is there an email or link to contact the help team? I prefer to email versus to call.

3 months ago
7
Aaltje B.

YP, the help team you can access through the Extranet. (You need to log in for that) and than find messaging via Inbox tab.

Hope that helps Yves.

Greetings

Aaltje B.

3 months ago