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Special Offers or incentives for returning guests

 HI folks

We are still relatively new to this but have had a decent enough year renting out our holiday home. We have already had a couple of returning guests, and moving forward we would definitely like to focus on getting decent guests back as it's so much easier than first timers.

Is there any way to apply a set discount for returning guests, or send them out some sort of E voucher - that kind of thing?

Im using 3 major sites and im not seeing this sort of option on any of them. Im aware that I could liase with the guests, they pick dates, I apply a special rate for those dates and they book them but it doesnt seem overly professional. I know for sure that a couple of my returning guests would love to know they are getting "exclusive" prices and preferential treatment in return for being such lovely and easy to deal with people.

Interested to hear any advice

Thanks

8 Replies

9
M Adamopoulou

It’s my first year but I think that if my best guests make a reservation for next year I will offer them a small discount or a night free showing my appreciation for choosing my place again.

9 months ago
6
Bandara Hotels…

For return guest, we do offer extra discount or offer value add to them.

9 months ago
6
Bandara Hotels…

We also prepare nice welcome back card and try to arrange the same room as same time they stayed.

9 months ago
1
Croftcockwood

I think thats a brilliant idea and we would offer a discount should there be a way booking.com could feature it (as a button) as the easier they make it possible the better for time strapped hardowrking owners

9 months ago
1
N Andela

Is it possible to offer a retiring client a special price for a certain time period in the future?

thanks

nic

8 months ago
1
Kevin

I agree with Crockcockwood, it would be great to have returning guests identified by Booking.com when they book. A button would give them an exclusive discount.

Thanks

Kevin

5 months ago
6
Bandara Hotels…

Yes a button for exclusive discount, and remark on booking details for hotel reference, so we can be prepare something special for return guest.

5 months ago
9
M Adamopoulou

Yes I like the button returning guest with an exclusive discount. It would be very helpful if such button could be featured in our listing so returning guests can see it when searching. A very attractive promotion...

Great idea guys....

5 months ago