Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

Strange behavior of rate plans

When I create a new rate plan I have an option to set a minimum length of stay:

But when that plan is viewed in the calendar, the minimum length is not applied:

Furthermore, if I go back to edit the Rate plan, the option to select minimum length is not there anymore (together with the "How many days before check-in can guests book this rate plan" one).

 


8
Leandri Klopper

Hey there,

I see you didn't add rooms for that rate plan. So maybe it will update when you add rooms? It's a risk but it will take you 2 minutes to add rooms and see if it actually does put a restriction on there or not. So you can just remove the rooms if it doesn't.

I suggest, leave the min stay out of the rate plan and just it Manually on the Calendar.

Best of luck!

1
Dejan

Actually it is, it's assigned to the only room that I have.

And the problem with setting restrictions on the Calendar is that I have to specify a date range for the update, and there's no option "forever".

8
Leandri Klopper

Hey Dejan,

Yes, I've experienced that. But with all my properties, I can only open bookings for this year (apparently that's very bad for business but I have to conform with the managing party), so I've closed my rooms for "forever" and I've got the restrictions on this year.

I had to go through it week by week (day by day) and put the restrictions on. Takes time but it's do-able in about an hour of focus.

Best of luck!

1
Dejan

OK, tnx for your reply, I guess that's the only option for now...