Unless your region/country extranet has that as a feature under Inbox, you have the same as everyone else.... No Support Chat, aka No Live Chat window.
Only BdC Partner Support via message or phone, see guide below for details or use the summary steps below.
Contact BdC Support as per the visual guide below or the short version here:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi Stacy
Unless your region/country extranet has that as a feature under Inbox, you have the same as everyone else.... No Support Chat, aka No Live Chat window.
Only BdC Partner Support via message or phone, see guide below for details or use the summary steps below.
Contact BdC Support as per the visual guide below or the short version here:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
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Thank you BrookeAve!