support service havent replied yet
I joined booking.com as the partner last year. haven't got any guest, one booking was canceled, one hasn't (but guest haven't appeared).
Since I've learned that booking.com wants to broke partnership du unpaid commission (for nothing), I've sent few emails, also in the extranet. no answer more than a month (when its offered as 24 hr reaction...)
also wasn't possible to reach finance dep to solve this problem until this moment. I've talked nicely with the operator during 18 mins, but with no result
That's sad, as i was the very loyal client as a guest, but now really not satisfied as host, even not started