Tips on how to respond to breaches of 'no parties' policy
I'm three months into my first year on BDC and I'm also incredibly new to the world of hospitality.
In my policy, I state that I do not accept stag/hen parties, nor parties in general. I have an upcoming booking for my family room which accommodates four - typically a couple and two children. However, I have noticed that the booking states it's for four adults so naturally I'm now thinking it's a party who has ignored my policy.
How would you approach this? Any advice would be appreciated.