We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Unique Code

I need a unique code to verifi my location, but I have not recieved any code so do not know how to continue? 


2 Replies

M Adamopoulou

Hi! Candy and welcome to the Partner Community.

I think it would be best if you send a message request through your Extranet inbox directly to booking.com.

Wish you luck...

11 months ago
Community Admin

Hi Candy Buttle   Thank you for your post! The unique code is sent from Amsterdam to the property address of your accomodation. First of all, we kindly ask you to make sure that you have registered it correctly. If from the day you finish the registration, 10-15 business days have passed, we ask you to go to your Home Tab, and request a new one, that will be resend automathically.

11 months ago