Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

URGENT - I listed my property and have received bookings, but can't see my property on my account.

Hello,

I listed my property and have now received booking notifications via email, but I can't see my property on my account. What is going on?

I get the notifications in my email that a booking was made, if I click the link in the email I am taken to a page where I log into my account. But my property is no where to be found.

I have attached 2 screenshots to show you what I see on my email and then my account. I had to upload using another site because the uploading images using this contact form does not work.

https://ibb.co/NsqZh32 https://ibb.co/28VQkJz

Please let me know what I can do to fix this problem via email as soon as possible.

This is URGENT! I have bookings that I can't interact with.


8
fluff

Hello Marly Macdonald ,

First clue is here;

Complete registration

Maybe some more information would help?

Do you have just the one property or multiple? 

1
viktoria baykalova

Did you solve it? Same thing is happenning to me. I may have created 2 accounts accidentaly.