We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

verification

trying to use my code to verify location ,  it says error now its code not recognised 

,phoned booking.com twice and they stated to send message which i did one said that they had contacted the correct department to deal with issue and they should be in touch by email , 

this is now over a week ago and still not heard a thing from booking .com 

how long does it take ?

3 Replies
17 Views

10
M Adamopoulou

Dear Suzanne, sorry to hear about your verification troubles.

Maybe you should call your local booking.com office and ask them to support you.

Wish you all the best and stay at home.

 

 

7 months ago
1
Suzanne Duncan

tried phoning twice , got the same answer to message them and they will be in contact ,still no reply

7 months ago
10
M Adamopoulou

I guess you have to just to wait and phone them again if nothing happens in the meantime.

Wish you well.

+1
7 months ago