We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

The Verificatiuon adress letter will take months to arrive!

I registered my property on February 1, the send the verification letter.

But this is Philippines. To receive a letter from Holland takes more than 3 months.

The only one postal i received here came from Google business and it took 3 months exactly from Vietnam.

Now is February 24 and the help service mail me that "you have to wait longer until you receive the verification letter"

Seriously? 3 months without being listed on the search engine?

Its 2019! there are many other ways to verify a place. We even can be found just on google earth satellite view!

I read that they verified other people by having +10 reviews in airbnb but im not on airbnb yet...will do now...

really have to wait months for a postal? sounds weird in this digital era...

thanks

2 Replies
66 Views

8
Aaltje B.

Hi Glampingaloa

I wonder too if something has gone wrong. The admin team must be able to check when they sent your letter, where your letter is now. And correctly so, they also must be able to send it via email etc.

And by the way, most hosts who are with BDC have more than one platform anyway, so that's a good idea to add more platforms, to get your calendar filled up.

Wising you a great start soon and lots of happy guests!

If things are not sorted soon, let us know, please.

Greetings,

Aaltje B. Host in NZ and connected to many Philipino's here. :)

1 year ago
10
M Adamopoulou

Glampingalona my Verification came through email so maybe yours will also come through email.
Wish you all the best

1 year ago