1
Answered
Verifiy location
Dear, We've never received the letter for the location verification this summer.
Now I would like to open our accomodation for this week, but unfortunately that status of my accommodation is 'closed'. I think this is because I haven't verify my location yet. Could you unblock this and open my accomodation for this week please?
Kind regards.
Aurélie Landrieu
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi Aurélie
Due to the nature of the question on Location Verification, we [partners] cannot assist.
There is no call back service. You must request an alternative method if its more than 5 weeks since .
You must phone BdC Partner Support, as per the visual guide below or the short version here:
In the extranet, go to the ‘Inbox’ tab.
Select ‘Booking.com messages’.
Click on ‘See Contact Options’.
Select :Account
Select Other,
Click See All contact options,
Click CALL, phone number is revealed
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
Reminder your profile here is missing your listing link, please add it.
How & Why Add your Listing to your Partner Community Profile
On topic of opening this week, in general you should be already able to do so.
Please digest my articles and check your calendar is correctly setup.
PS: you should check if your listing is live by :
Hello!
As Brook mentions, please give Booking.com Partner Support a call.
Here's a link for further reading.
Cheers!