We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Verify the address of my apartment

Hello! I found out that I need to check my mail box in few days in order to prove that my apartment is registred on that address. I am not sure that I have specified the postal code  and the full street address. Secondly, If  I dont know how I can modify some rules for my appartment(for ex, I want to change the check out hours). Thanks 

1 Replies





1. you cant sign uyp without providing the correct postal address to begin with.

2. extranet > property menu > policies


Be Safe ,Be Well

7 months ago