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1

Verifying property

Hi 

I'm so frustrated with booking.com as it's been a month since they have closed my property and making it unbookable...they say a verification code has been sent but still nothing..also asked them to resend it and still nothing but then tell you to honour bookings which I have Done...I messaged them to say if it wasn't sorted within 3 days I would be leaving and not honouring anymore bookings and telling my guests to cancel through booking.com.

I received a link telling me a can book a virtual tour through WhatsApp.. only problem is I'm not there all the time as it's rented a lot of the time? Surely booking.com should verify properties before bookings are taken...and if you get reviews surely that should state that your listing isn't fake...


11
BrookAve

 

can take up to 5 weeks by post. since you already requested alternative, ask to do it using a letter /bill  from a utility companyfor that address for example.

regardless of it being booked does not stop you going to the property.

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox