We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



What is "Validation of invoice_address_1st_admin_division failed."?

I have a new property to list in Sri Lanka. I live in the USA. I was going through the registration process and when I get to the Payments section I get an error of "Validation of invoice_address_1st_admin_division failed." after I try to enter my address.

I can not find anything on this error on the booking.com site or on the internet. How do I get my property listed?

2 Replies




Since you have two different addresses I suspect the issue is due to how validation normally involves sending g a postal letter with a verify code to only the property address.


For additional support on this I would suggest direct support with BdC


School to bottom of this page , under Partner Help, contact us info,  use phone option not email.


Kind regards,  merry xmas

10 months ago
Alan Dacey

Thanks. I did not find that option.

10 months ago