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where to enter the verification code i received through the post

hi can someone let me know where to add the verification code i have received through the post. it says its on the home page but i cannot find it. thank you.

21 Replies

8
Leandri Klopper

Hi there!

Thanks for the post and congrats!

Are you on the extranet and are you logged on? You need to log on" https://admin.booking.com/ and sign in. Then you go to the home page to enter it. It will be in a little block on the left top side.

Feel free to let me know if you struggle.

Best of luck!

1 year ago
1
Jillian Clapham

Hi there

I am now struggling to find where to add the verification code. I have combed through the site but cannot find where to add it. I can't see a box as you describe. thanks ! Jillian

10 months ago
8
Leandri Klopper

Hi there,

Okay, so you confirm you are Logged in? You are on the right website?

Your property ID nr should be at the top with the name, there should be tabs below that like Rates and Availability, Property etc.

On the Home tab, there will be a little block where you can put the code in.

Hope to hear from you again!

10 months ago
1
Msalustio

Hi There,

Do I need to use a special Browser to insert the verification code I recieved on the post?

I am using Chrome and in my Home tab I cannot find any little block where to put the code in.

Thank you

All the best

Maria

10 months ago
1
Msalustio

Hi Again,

I also tried Internet Explorer and no little block there either.

Thank You

Maria

10 months ago
1
Denisa Dudau

I have the same problem, I can not find any little block to put the code in.

How is it possible that this is so complicated?

Please help, as I have already wasted a lot of time looking for it.

Thanks.

10 months ago
8
Leandri Klopper

Hi guys,

So you should be able to do it on any browser, I use Chrome and it worked just fine.

Are you all sure you are on the Admin website? https://admin.booking.com

You should log in there, not on www.booking.com.

Maybe they moved the block in the meanwhile but I have one property pending and it looks like this:

10 months ago
1
Vineyard

Hi there, I also have my verification code by mail and cannot see where to enter the code. What is see under the Home is "In compliance with the regulatory requirements of your country, we need some more information to verify your account. Please enter it on the Security page. For more information, visit the Partner Help Center" even though I already have the verification code.

I am stuck here not knowing what to do :(

9 months ago
8
Leandri Klopper

Hi Vineyard ,

Oh boy, okay. Well the Security thing is for everyone, I have a message like the pending on all my properties which I really need to get time to do. But that has little to do with the Verification of your property.

Would you mind taking a screenshot of your Home page for us? That's the only place I know of where the block is.

Perhaps check under Rates and Availability - Calendar and see if there is a message that sounds "You are not live yet for your security", then it means you definitely still need to type in the code.

Hope to hear from you again!

9 months ago
1
Msalustio

I still cannot find any box to enter the security code. This should be an easy thing to find!

9 months ago
1
Vineyard

Hey everyone,

I talked to a help desk today and they suggested that it might not be necessary to enter the code - which might be why there is no box to enter it into? What happens if you just continue with the process, ignoring the code?

9 months ago
8
Leandri Klopper

Heya,

As far as I know, then there will be a button on the top of the page which will say "go live".

Perhaps they changed tihs process some but I don't know what's up with the struggle you all are experiencing.

Msalustio , send us a screenshot of your home page... let's see if there is something we can spot to help.

9 months ago
1
Pradeep Simkhada

Hello,

My address is only Gumdi Dhading Nepal but how this Gumbung come in my location.

please change property Name/Destination not Gumbung it is Osho Venuban Dhading,Nepal .

thank you

7 months ago
1
Mbuganihotel

Hi there, I also have my verification code and cannot see where to enter the code. What is see under the Home is

.. Closed/Not bookable how to open then

3 months ago
1
Albania

HEEYY I have the same problem. I have recived the code but i don't know where to add it. Please help me

3 months ago
1
Zahranapartments

guys please I need your help immediately because I didn't receive my verification code yet, why? and there is really something weird going on with me and that is need 14 days in order to get this verification code, why is that please I need to solve this problem now.

2 months ago
1
Info

Hi,

I did not get the verification code from the postal. It's approx 15 days over.

What should i do now ?

Any opinion ?

Any other way to get the code. via phone verification or mail verification.

Actually, My proper.ty in mountain and there is no plot no. It's Bhimtal Naukuchia tal road.

1 month ago
1
Kris Bodrozic

Hi there!

As I see it, the problem of finding the box on the homepage on https://admin.booking.com/ has not been solved and I would also like to have our property go through, since it is really beautiful and summer is about to start. I also use Chrome, so the browser should not be the problem. Have you meanwhile found a solution? Or is there a chat function, where someone could guide me per life screensharing through this issue?

Thank you!

Kris

1 month ago
1
Kimmyslakeside…

I received the code(s) as i have 2 listings. One of them the 'block' was there and I entered the code, it went live. The other, the block is not there or anywhere else on the site (yes, I am logged into admin). Where do I find it now?

1 month ago