We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1
Payplonline9

WHY ACCOUNT IS NOT VERIFIED

my account not verified, but this villa is listing in web booking

can u fix this problem, Villa success listing but account not verified???

thanks admin.

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7 Replies
177 Views
7
Katerinka12

Hello,

Admins are not here. You should write them in Help if using Pulse app or in Messages to Booking in extranet.

Did you check your calendar? Can your property accept bookings?

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2 years ago
8
Leandri Klopper

Hey there,

As far as I can see the verification is Routine. As long as you have submitted it, the property should be online and bookable.

So all should be in order.

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2 years ago
7
Katerinka12

Sorry, Leandri, but "As long as you have submitted it" means 3 to 6 months for many properties with outcome of not being online or being online and being not paid by Booking afterwards.

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2 years ago
1
Payplonline9

yes i accept for bookings? , but account not verified?

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2 years ago
7
Katerinka12

I just checked your listing and you can accept bookings. That's great news.

Verification is a separate issue and please treat it seriously. It's very important to be verified by Booking. Please, update us what is your status of verification to give you better advice.

Your price shows me $430. Are you sure? I am not criticizing the price, just want to let you know about it and to check if that's correct.

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2 years ago
10
M Adamopoulou

Yes I also checked it out. The price for one night in Nov 1st is 378. It's a villa 600 sq.m.

So now you can go ahead with your bookings. Good Luck.

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2 years ago
7
Katerinka12

Please, kindly let us know if everything ok?

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2 years ago