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Why isn't my owner account receiving any of my customers Gmails?

Dear booking.com, recently we encounter an issue where our owner account isn't receiving any of our customers booking notification Emails 

My Email address : yuyexube@hotmail.com,cgguesthouse0919@gmail.com. Thank you.


10
BrookAve

Hi

 

Check under account menu, contacts to see if anything else set

10 months ago