Account Disabled

Have just gone through the process of listing my property at the end I got a message "Something went wrong" and my account was disabled. I had to create another account just to get into this help system as the other is disabled.

Who can I contact to get my account unlocked? Its been a week and I am keen to get the system up and running.

Every screen takes  me round and round with no actual help and no way of contacting anyone. The phone numbers offered are all the same for the UK and are for people placing bookings not partners.

Any help would be much appriciated.


Profile picture for user marzena.gios.booking.com m
Marzena Lasocka Gios 1 year ago

Dear Chris, 

How are you?

Please kindy try to enter in touch with our Partner Support Team and they will be able to help you out with this request.

tel: 02 233 31 342 (in italian)

Best regards



Profile picture for user Ivana Breig i
Ivana - Commun… 1 year ago

Good morning Chris,

Booking.com has also published a list of publicly available support numbers per country on the page I have linked here, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers by following the above link to the Partner Hub.

All the Best,