Address confirmation letter from Booking.com

Hi! This is the second time I have tried to get the required letter with codes sent to my property address....so I can actually go live.... but still nothing. It's been 10 days and the time before I tried was the beginning of March. It's so frustrating as I can't get my property on line. I have checked my address is correct and no problem. I want to speak to someone but can't find any number. Any advice please? Thank you!

BrookAve 2 years ago


Hi Shelley

The general wait time limit is 5 weeks then you contact them to request alternative method



Reminder : you cannot post action requests no account /finance actions requests here. Nothing will happen


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Shelley WARD 2 years ago

Hi BrookeAve - thanks very much for clarifying!